What managed social actually covers
- A monthly content plan built around your trading week, not a generic calendar — the quiet nights, the events, the offers that need volume.
- Feed posts, stories and reels produced to a consistent house style, so the account looks like the venue rather than a stock library.
- Captions and copy written to prompt a decision: book, visit, order, turn up on the night.
- Scheduling and publishing handled for you, at the times your audience is actually deciding where to go.
- Community replies — comments and DMs answered in your voice.
- Artwork and design items each month, because a post and a poster should not look like they came from different businesses. See branding and design.
- Reporting that says what worked and what we're changing, not a screenshot of follower count.
Why operator-led matters here
Most social output for venues fails commercially, not creatively. It looks fine and sells nothing, because it was planned without knowing which sessions need filling, what the kitchen can deliver on a Friday, or what margin the offer has left. Every plan we build is checked against those realities — the founder still operates.
That's why each package pairs delivery with a consultancy allowance. If the honest answer is that your Tuesday problem is the offer rather than the content, you'll hear it. More on that in operator-led hospitality consultancy.
How the first month runs
- Enquiry and scope. You tell us the venue, the channels and the trading problem. We recommend a package and agree the scope, term and notice in writing.
- Onboarding. Access, brand assets, tone, menus, events and the trading pattern for the next 90 days.
- Plan and produce. You approve the first monthly plan, then content and artwork are produced and scheduled.
- Review and adjust. The monthly operator call covers performance and the next period's priorities.
What it costs
Social media management sits inside the monthly packages below. If you'd like a wider view of pricing across the market first, read how much hospitality social media management costs.