Part of OperatorOS implementation
This capability can be commissioned as a standalone delivery service or used to implement an opportunity identified through Venue Yield™ and OperatorOS™. It is not a replacement for a Venue Yield Review or OperatorOS Growth Partner.
Operator-led hospitality consultancy.
Commercial advice from someone who still operates. Use it as a focused standalone session, as part of an implementation project or continuously through OperatorOS Growth Partner™.
What we advise on
- Offer and menu strategy — what to sell, at what price, and what it does to margin and kitchen load.
- Positioning — who the venue is for and why they'd choose it over the site down the road.
- Launches and repositioning — sequencing the work so opening week isn't the first test of the plan.
- Trading-period planning — identifying the sessions that need filling and what will realistically fill them.
- Customer journey and service flow — arrival, order, pace and the points where teams lose spend.
- Marketing spend — whether the problem is the content, the offer or the product.
Verified operator proof
The advice is grounded in operating experience rather than theory. Starting with one independent venue, Jack Hardy built and operated the business without external investment, expanding it into a four-site hospitality group with approximately £2 million in combined annual turnover, grown and exited within a five-year period.
- Hospitality venues
- 1 → 4 sites
- Annual turnover
- c. £2m
- Growth funded by
- Bootstrapped
- Grown and exited within
- 5 years
Jack Hardy's founder and operator experience: one independent venue built without external investment into a four-site hospitality group with approximately £2 million combined annual turnover, grown and exited within five years. Not a Foundry client project.
Standalone consultancy
Operator advice you can buy on its own.
Operator Strategy
A focused session on a specific commercial or creative problem, with clear next actions.
£350
Half-Day Operator Session
A qualitative on-site working session focused on the venue, offer, customer journey or one defined operating challenge. This is not a Venue Yield Review and does not include a Venue Yield Score, full commercial baseline, quantified opportunity analysis or OperatorOS Improvement Plan.
£750
Full-Day Concept Workshop
A full day working on concept, positioning and creative direction for a new or changing site.
£1,250
Ongoing Advisory
Regular operator-level advisory support alongside your own team.
From £650per month
Which review do I need?
Half-Day Operator Session
£750
- Qualitative working session
- Focused on one defined challenge
- On-site observations and recommendations
- No full EPOS, GP or labour analysis
- No Venue Yield Score
- No commercial baseline
- No quantified opportunity analysis
- No complete OperatorOS Improvement Plan
Venue Yield Review™
From £1,495
- Structured commercial review
- Uses available EPOS, GP, labour, pricing, booking and operating data
- Establishes the commercial baseline
- Includes a Venue Yield Score™
- Identifies and prioritises commercial opportunities
- Includes an OperatorOS Improvement Plan
Consultancy inside OperatorOS
Consultancy is also carried inside the OperatorOS Growth Partner service, so commercial input and delivery stay in the same monthly cycle. See how the levels compare on pricing.
Frequently asked questions
Can I buy consultancy without a monthly package?
Yes. Operator Strategy is £350, a Half-Day Operator Session is £750, a Full-Day Concept Workshop is £1,250 and Ongoing Advisory starts from £650 per month. All are available on their own.
Is consultancy included in the Growth Partner service?
Yes. The OperatorOS Growth Partner service includes ongoing operator-level consultancy as part of the monthly commercial cycle, so you do not need to buy sessions separately.
Who delivers the sessions?
Jack Hardy, founder of The Foundry. He worked from the floor up before bootstrapping one independent venue into a four-site hospitality group, and remains an active operator today.
What do I get at the end?
Clear next actions. The Half-Day Operator Session is written up with recommendations, and package clients get a monthly or quarterly action plan depending on the level.
Related
Book a session.
Send a short enquiry with your venue and what you need. You'll get a recommended package or a properly scoped project back — not a generic proposal.